Guided tours during opening hours

Guided tours can be cancelled free of charge until 12.00 noon, two working days before the date of your visit. After this deadline, 100% of the tour price will be charged.

Evening bookings and conferences

  • Bookings can be cancelled free of charge up to 15 days before the date of your visit.
  • For cancellations made 7–14 days before the visit, 50% of the agreed price will be charged.
  • For cancellations made 1–6 days before the visit, 100% of the agreed price will be charged.